FAQ
What is My Afya Profile?
My Afya Profile is a comprehensive digital health platform that allows individuals to manage their health more effectively. It provides users with tools to store medical records, schedule appointments, access health resources, and communicate with healthcare providers, all in one convenient location.
How do I create an account on My Afya Profile?
To create an account, visit our website and click on the "Account" link on the menu. You will need to provide your personal information, including your name, email, and phone number. Follow the prompts to complete the registration process, and you will receive a confirmation email upon successful registration.
Is My Afya Profile secure?
Yes, we prioritize your privacy and security. My Afya Profile uses advanced encryption and security protocols to protect your personal health information. Our platform complies with all relevant regulations to ensure that your data is safe and secure.
Can I access My Afya Profile on my mobile device?
Yes, My Afya Profile is accessible on both desktop and mobile devices as web app currently. We will also offer a mobile app soon that allows you to manage your health on-the-go, making it even easier to access your records and communicate with healthcare providers.
What types of records can I store in My Afya Profile?
You can store a variety of health records in My Afya Profile, including immunization records, lab results, medical history, medications, allergies, and treatment plans. This centralized storage helps you and your healthcare providers make informed decisions about your care.
Can I schedule appointments through My Afya Profile?
Yes, you can schedule appointments with healthcare providers directly through My Afya Profile. The platform provides a simple interface to book, reschedule, or cancel appointments as needed.
What should I do if I forget my password?
If you forget your password, click on the "Forgot Password?" link on the login page. You will be prompted to enter your email address, and we will send you a password reset link to your registered email.
How do I get support if I have issues using the platform?
If you encounter any issues while using My Afya Profile, please visit our "Contact" page on the website and reach out to us. You can find FAQs, troubleshooting guides, and contact information for our customer service team, who are available to assist you.